Privacy Policy

XClinical is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This Privacy Policy applies to the XClinical website and governs data collection and usage. By using the XClinical website, you consent to the data practices described in this statement. In order to provide the most accurate information and support regarding our services we may ask you to provide us with information about yourself. We realize that this information is intensely personal and confidential and we have created a strict Privacy and Security Policy (“Policy”).

Our Privacy Policy is based on three core principles:

  • Data use: We will not share your Personal Information with anyone without your prior permission.
  • Data Sharing: We will never use your Personal Information for any purpose without your permission, and when used, we will use it only for that purpose you have agreed to.
  • Data Protection: We will keep your Personal Information private and secure.

Changes to the Policy

XClinical will occasionally update this Privacy Policy to reflect regulatory requirements. XClinical encourages you to periodically review this Privacy Policy to be informed of how XClinical is protecting your information.

Information Protected under this Policy

This Policy applies to what we call “Personal Information.” We define “Personal Information” as any information that could identify you or could be used to contact or locate you. This includes information that may not identify you directly, but that could be used to identify you if used in conjunction with other information – for example, an e-mail address in combination with a password. This Policy does NOT apply to information that is collected anonymously (that is, without identifying you in any way) or information about groups, rather than individuals, which we might use to show trends or geographic groupings.

European and US Data Protection Policy

Personal Information collected from users in Canada and USA will be transferred to XClinical in the United States only with your proper permission, and in compliance with the United States Department of Commerce. We confirm that the data security practices that protect your Personal Information comply with all European and US laws on data protection and that you may exercise all rights accorded to data subjects under European and US laws.
Sale or Transfer of Corporate Assets 
XClinical expressly reserves the right to transfer its database of information in part or as a whole to another legal entity as part of a sale or merger of all or part of XClinical with a separate legal entity. Any entity acquiring any data assets of XClinical will do so with the express, written commitment to use the data only for the purposes for which it was provided to XClinical, and only after XClinical is satisfied that the acquiring entity can and will provide at least the same level of protection to personal information as XClinical does.

Data Sharing and Transfer Practices

We do not share your Personal Information with anyone without your prior permission.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:

When XClinical Will Contact

When you provide your personal information to XClinical, you are indicating your consent to permit XClinical to store your name in our database to be used for the purpose of contacting you to provide information you may be requesting or support services we may be providing to you.  If at any time in the future, you would like your information removed from our database, send an email to  XClinical will not contact you under any circumstances except to respond to a later communication initiated by you.


We take every precaution to protect your Personal Information. XClinical secures your personal information from unauthorized access, use or disclosure. When you provide us with Personal Information, it is protected both online and off-line.

FIREWALLS: To protect against online attacks on our server environment, we have erected multiple firewalls. Data contained on our servers is visible only to proprietary middleware applications. Sign-on passwords are required by internal staff and are changed on a periodic basis. All internal activity is logged.

OFF-LINE PROTECTION: While we use SSL encryption to protect Personal Information online, we also work very hard to protect personal information off-line. Any information we receive, whether defined as Personal Information or not, is restricted in our offices. Only employees who need the information to perform a specific job (for example, XClinical Project Managers who are working on a particular project) are granted access to your Personal Information. All of our employees are kept up-to-date on our security and privacy practices.

PHYSICAL SECURITY: We also protect and secure the physical environment in which data is stored. We store Personal Information on servers kept in a secure environment, within locked, environmentally controlled server rooms.

Questions – Additional Information

If you have any questions, please contact XClinical by:
E-mail: Attn:  Privacy Officer